- Manufacturer: Passion Spas
- Brand: Passion Spas
- Collection: Exclusive
- Model: Felicity
- Year: 2026
Let's start with the hot tub purchase. Greg was excellent talked us thru many options risks rewards and really wanted to make sure we got the right unit for us. 100% got us the right tub for us. As hot tub newbies we needed help. Greg was supportive of zoom/FaceTime calls to get us in the right path. Customer satisfaction at its best. We were still unsure of the whole chemicals etc and that is where Drew came to our rescue/education. We came into the store in a Saturday morning and he gave a class on chemical balancing that even I could understand. We are 4 months into owning our tub and it has been the best purchase we have made. If you are thinking about getting a hot tub go see these guys. They are local hardworking honest and working to get you the right tub.
So after 30 years of talking about it my wife and I decided to get a hot tub. Weekend chores were translating into aches and pains that even a couple of stiff margueritas and Tylenol wouldn't cure. Step one: design and build 12 foot by 12 foot deck off back patio (don't forget 8 inch on center joists due to weight). $2500 Step two: research Costco "drop off at the driveway" hot tubs to save some bucks. Fugeddaboutit! Step three: visit the folks at Hot Tubs and Pool Tables outlet on Balls Ford Road. They have been there 20 plus years so they are doing something right. A week later we were floating like driftwood in our 104 degree, 80 inch by 80 inch three foot deep hot tub being massaged by dozens of jets wondering why we hadn't done this years earlier! The owner, Greg, was and continues to be super helpful: he responded to a text on a Friday night asking a question - during the Nats World Series game! His sales rep, Jamie, was polite and knowledgeable. The hot tub, accessories, set up and delivery was about $6500. A small price to pay for what will be years of hydrotherapy pleasure! Helpful hint to potential purchasers: the 110 volt plug and play system (as opposed to the 220 volt, more expensive system) works great! I strongly recommend this company if you are in the market.
Got a great deal on Marquis "Purple Wish" back in 2016 and Greg arranged for a special delivery that needed a crane to take hot tub over the house to elevated deck in back. Went perfectly. We knew this was the hot tub manufacturer for us after Greg explained all the benefits and the model has worked perfectly for us. After getting extended use of the cover and not a strong as I used to be, needed a new one that was not so heavy. Besides always having the chemicals I need in stock, Drew said there are now lighter hot tub covers and as usual had one right in stock to meet our needs. The new cover is really light and makes using the tub daily all that more enjoyable. You won't find more knowledgeable folks than Greg and Drew or better hot tubs/products.
We purchased the Marquis v84L model about 3 months and we love it! Walking into the store, I had no experience with hot tubs I just knew I wanted one. I visited several other stores in the area before making a decision. Our sale's consultant was Drew. His expert knowledge of the industry made my decision very easy. He was very friendly, patient and understanding of all my many questions. From purchase to delivery, the customer service has been fantastic. I highly recommend Drew. Marquis Hot tub
These guys are the best! We have had to service our hot tub several times and we can't thank them enough. The service reps are courteous, very knowledgeable and always kept us in the loop. Their fees are reasonable. We have an aging hot tub that we did not buy from them, but they always treat us like we bought it from them. Dawn knows how to treat people and we have been very satisfied to work with her! We will buy our next hot tub with them...Great service!
I purchased my Marquis Hollywood Hot tub from Drew 6 months ago and have loved every minute of it. I remember walking in the show room and Drew was consultative and matched the perfect tub for our our family needs. Everything from the purchase to delivery was done on time and with a smile. I shopped around for a few months and between the service and price, Hot Tub & Pool Table outlets is the best! Highly recommend visiting Drew if you are in the market!
- Manufacturer: Passion Spas
- Brand: Passion Spas
- Collection: Exclusive
- Model: Felicity
- Year: 2026
Let's start with the hot tub purchase. Greg was excellent talked us thru many options risks rewards and really wanted to make sure we got the right unit for us. 100% got us the right tub for us. As hot tub newbies we needed help. Greg was supportive of zoom/FaceTime calls to get us in the right path. Customer satisfaction at its best. We were still unsure of the whole chemicals etc and that is where Drew came to our rescue/education. We came into the store in a Saturday morning and he gave a class on chemical balancing that even I could understand. We are 4 months into owning our tub and it has been the best purchase we have made. If you are thinking about getting a hot tub go see these guys. They are local hardworking honest and working to get you the right tub.
So after 30 years of talking about it my wife and I decided to get a hot tub. Weekend chores were translating into aches and pains that even a couple of stiff margueritas and Tylenol wouldn't cure. Step one: design and build 12 foot by 12 foot deck off back patio (don't forget 8 inch on center joists due to weight). $2500 Step two: research Costco "drop off at the driveway" hot tubs to save some bucks. Fugeddaboutit! Step three: visit the folks at Hot Tubs and Pool Tables outlet on Balls Ford Road. They have been there 20 plus years so they are doing something right. A week later we were floating like driftwood in our 104 degree, 80 inch by 80 inch three foot deep hot tub being massaged by dozens of jets wondering why we hadn't done this years earlier! The owner, Greg, was and continues to be super helpful: he responded to a text on a Friday night asking a question - during the Nats World Series game! His sales rep, Jamie, was polite and knowledgeable. The hot tub, accessories, set up and delivery was about $6500. A small price to pay for what will be years of hydrotherapy pleasure! Helpful hint to potential purchasers: the 110 volt plug and play system (as opposed to the 220 volt, more expensive system) works great! I strongly recommend this company if you are in the market.
Got a great deal on Marquis "Purple Wish" back in 2016 and Greg arranged for a special delivery that needed a crane to take hot tub over the house to elevated deck in back. Went perfectly. We knew this was the hot tub manufacturer for us after Greg explained all the benefits and the model has worked perfectly for us. After getting extended use of the cover and not a strong as I used to be, needed a new one that was not so heavy. Besides always having the chemicals I need in stock, Drew said there are now lighter hot tub covers and as usual had one right in stock to meet our needs. The new cover is really light and makes using the tub daily all that more enjoyable. You won't find more knowledgeable folks than Greg and Drew or better hot tubs/products.
We purchased the Marquis v84L model about 3 months and we love it! Walking into the store, I had no experience with hot tubs I just knew I wanted one. I visited several other stores in the area before making a decision. Our sale's consultant was Drew. His expert knowledge of the industry made my decision very easy. He was very friendly, patient and understanding of all my many questions. From purchase to delivery, the customer service has been fantastic. I highly recommend Drew. Marquis Hot tub
These guys are the best! We have had to service our hot tub several times and we can't thank them enough. The service reps are courteous, very knowledgeable and always kept us in the loop. Their fees are reasonable. We have an aging hot tub that we did not buy from them, but they always treat us like we bought it from them. Dawn knows how to treat people and we have been very satisfied to work with her! We will buy our next hot tub with them...Great service!
I purchased my Marquis Hollywood Hot tub from Drew 6 months ago and have loved every minute of it. I remember walking in the show room and Drew was consultative and matched the perfect tub for our our family needs. Everything from the purchase to delivery was done on time and with a smile. I shopped around for a few months and between the service and price, Hot Tub & Pool Table outlets is the best! Highly recommend visiting Drew if you are in the market!
