Testimonial

We needed to replace the elbow from the heater to the pump, and had been searching for 2 weeks with various other hot tub dealers and plumbing repair places, with no luck. Every place we went had never seen pipe as thick as ours and with the ends that were on it. We tried piecing the same thing together from seperate pieces and it was just too tall, there isn't enough room in the compartment to allow for any excess height on the fitting. We called Vienna Hot Tubs and Tim said he was pretty sure he knew what we needed. We drove out to their shop this morning, and when we showed him the part he went right out to the truck and brought in what we needed! I was confused at first when he explained that all we needed was an invisible piece. What he meant was that we just needed a short piece of regular PVC pipe glued inside the fittings, not OVER them like we'd been trying. It was a true facepalm moment, and then he proceeded to cut us the piece from a scrap pipe and sent us on our way. Thanks Tim for making us feel a little like fools and getting us the parts we needed, for far less than we were expecting to pay!